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Quality accreditation’s impact on effective leadership in healthcare organizations
Author(s):
Masci, V., Pratici, L., Francesconi, A., Lanza, G., & Zangrandi, A.
Journal:
International Journal of Healthcare Management. 2024 May 28:1-9.
Year:
2024
Setting:
Hospital
Accreditation:
Hospital (HAP)
Certification:
Not applicable
International:
Yes
Purpose:
To explore how JCI’s accreditation method can enhance managerial performance in improving organizational quality.
Design:
Cross-Sectional Study
Methods:
This study utilized a qualitative approach. The authors conducted semi-structured interviews with selected CEOs of JCI-accredited healthcare organizations in Italy. Interviews investigated three key areas: (1) the role of quality accreditation in defining managerial responsibilities, (2) how it can enhance organizational leadership, and (3) its impact on achieving performance goals.
Findings:
Main findings showed that leadership plays a crucial role in improving quality in healthcare organizations, creating the conditions and commitment necessary to ensure effective actions. Organizations identified an organizational unit focused on quality improvement with a direct connection to leadership. Overall, international voluntary accreditation helps organizations in involving all the different parts of the organization to the common goal to improve quality and patient safety.
Data Year(s):
N/A
Key Words:
Quality, leadership, Joint Commission International, organizational performance, accreditation
Impact:
Positive
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